Thankyou for your interest in Avail products.

We want you to have a great experience when dealing with us and ask that you take a few minutes to read the following.

We have a 10 year manufacturers warranty on our exclusive range of Avail products. For custom products and finishes we have a 3 year warranty. Please click on the following link for more information.

Click Here to View our Product Warranty Information

Avail take your privacy seriously and comply with the Australian Privacy Act.

Click Here to View our Privacy Policy

Product returns can be made for non custom items within 4 weeks of the purchase date, we cannot refund the delivery fee. Restocking fees may apply, if the product has been damaged or modified a full refund may not be possible.

Full payment for goods is required prior to the delivery occurring, we will endeavor to have your item sent out as soon as possible and will provide you with a tracking number when applicable.

The material on the website belongs to Avail and you are not entitled to copy it unless we have provided you with written permission in advance.

Subject to any statutory rights you have under Australian law, you agree that we are not liable for any loss or damage of any nature whatsoever which may occur arising from use of our website and conducting any transactions on our website.

If you place an order using our website, an app or a device you acknowledge that we rely on infrastructure and systems provided by providers in order to receive and send communications and we can’t be and are not responsible for any communications which are delayed or lost due to events outside our control. Also when you place an order for a product or a service we will not have a binding agreement until we send you an acknowledgment.

We will do our best to ensure that the information on our website is accurate and up to date. However sometimes mistakes are made and you agree that we can correct mistakes and that you will not exploit or take advantage of mistakes.

Also subject to any statutory rights you may have, we will only be liable where applicable, for the replacement of products or services, the repair of the products or payment for the repair of the products or payment of the cost of replacing the products or services.

If at any time you wish to discuss your order or have any queries or feedback, please do not hesitate to contact us. Thankyou.